Privacy Policy for Appic Customer App

Effective Date: 01/11/2024

At Appic Customer App, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile application (the “App”). By using the App, you agree to the terms of this Privacy Policy.

Information We Collect

• Personal Information: This includes your name, email, phone number, and other details required for booking and account setup.
• Payment Information: To process car rental bookings, we collect payment details through secure third-party payment processors.
• Usage Information: We collect information about your usage of the App, including interactions with app features, to enhance user experience.
• Device Information: We may collect information about the device you use to access the App, such as IP address, operating system, and browser type.
• Location Information: We may collect and use your location data to provide relevant services, such as finding nearby rental locations, offering location-based suggestions, and enhancing the security of your booking and rental experience.

How We Use Your Information

Your information is used for the following purposes:

• To facilitate and process car rental bookings.
• To provide customer support and respond to inquiries.
• To enhance our App's performance and user experience.
• To send important updates and notifications regarding bookings or app improvements.
• To comply with legal obligations and protect the rights and safety of Appic Customer App and its users.

Information Sharing

We value your privacy and will not share your information with third parties, except in the following circumstances:

• With Service Providers: For processing payments, managing bookings, or improving our App's features.
• With Car Rental Partners: When you make a booking, necessary information is shared with the car rental company to facilitate the rental.
• For Legal Compliance: If required by law or to protect the rights and safety of Appic Customer App or other users.

Security Measures

We take reasonable measures to protect your information against unauthorized access, alteration, or disclosure. However, please note that no online platform can guarantee complete security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information through the App settings.
• Opt-out of marketing communications by adjusting your notification settings.
• Request more details about how your data is used.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the App, and your continued use of Appic Customer App will indicate acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us: